Search found 2 matches

by dosko
Fri Jun 16, 2017 5:15 am
Forum: General Discussion & Support
Topic: Can't open a topic anymore
Replies: 3
Views: 2404

Re: Can't open a topic anymore

My last back up is from 2012 unfortunately. Are there any other methods that I can use to open the file perhaps outside of MyInfo even though it is password protected? i believe the password may be causing the issue. I would be fine if the password prompt was there but nothing happens when opening t...
by dosko
Tue Jun 13, 2017 11:57 am
Forum: General Discussion & Support
Topic: Can't open a topic anymore
Replies: 3
Views: 2404

Can't open a topic anymore

I can't open one of my topics anymore. The file is 244mb in size and is password protected. When i attempt to open it the password request box does not even appear and there are no error messages. I am using the latest version 6.35.