When close Myinfo, get Not Responding message

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hotel
Posts: 30
Joined: Fri Jun 05, 2009 11:50 pm

When close Myinfo, get Not Responding message

Post by hotel »

When I close MyInfo, often it does not close.
Instead, Windows gives the Not Responding message.
The only way to close it is to right click on the icon at the bottom and ask Windows to force a close.

I have tried Save and Save all before closing MyInfo, but it does not help. What can I do to get it to close successfully when I close it?
hotel
Posts: 30
Joined: Fri Jun 05, 2009 11:50 pm

Post by hotel »

Any fixes for the "Myinfo Not Responding" problem?
hotel
Posts: 30
Joined: Fri Jun 05, 2009 11:50 pm

Post by hotel »

Any suggestions - what can I try?

Windows 10
MyInfo 6.36 [5007].
Petko
MyInfo Support
Posts: 3239
Joined: Sun Jul 25, 2004 4:33 pm
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Post by Petko »

How many open topics do you have? Can it close, if no topics are open?
hotel
Posts: 30
Joined: Fri Jun 05, 2009 11:50 pm

Post by hotel »

>How many open topics do you have? Can it close, if no topics are open?

I usually have 6 topics open.
Yes it closes fine when no topics are open.
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