"Access Violation at address 0000000000."

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flametalons
Posts: 5
Joined: Fri May 16, 2014 4:38 am

"Access Violation at address 0000000000."

Post by flametalons » Tue May 01, 2018 12:21 am

After updating myinfo, on several occasions when I attempt to go from one subtopic to another a box will pop up saying "Access Violation at address 0000000000.". Sometimes the address is different but this is the most recent. When it does so, no matter how many times I click "ok" the window pops up over and over until I find no other recourse but to kill the program. If this only happened once I would ignore it but it is happening more and more frequently and I am losing my work from my last save.

Is there any thoughts as to why this is occurring and/or how to prevent it?

Petko
MyInfo Support
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Post by Petko » Wed Jun 20, 2018 5:56 pm

I am unable to reproduce this so far, I am afraid. Did you, by any chance, spotted some pattern such as did particular documents cause this issue, or is it completely random?

flametalons
Posts: 5
Joined: Fri May 16, 2014 4:38 am

Post by flametalons » Sat Jun 23, 2018 12:35 am

To be honest I do not recall as it was some time ago. Since uninstalling, reinstalling, not using it for awhile, and after the recent update I have not had the issue since.

jajtiii
Posts: 1
Joined: Fri Jul 06, 2018 12:27 am

Post by jajtiii » Fri Jul 06, 2018 12:40 am

I can replicate this error, although not consistently, when I close one of the tabs, or nearly every time. Mine says "Access Violation xxxxxx in module MyInfo.exe"

Petko
MyInfo Support
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Joined: Sun Jul 25, 2004 4:33 pm
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Post by Petko » Mon Jul 09, 2018 5:26 pm

Is it a particular tab (topic), or just closing any of the tabs do it?

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