Export quit working
Posted: Fri Jun 07, 2013 6:26 pm
I have been exporting some topics using RTF and at first everything worked fine, got the document titles and the text in a Word file which I could then import to another program. But about the fourth or fifth time MyInfo failed to export more than a line or two from any topic I tried. I thought maybe the program had become corrupted, so I uninstalled and then installed a later version that I had forgotten to install anyway. Before installing the new version I deleted the MyInfo program folder (which uninstall doesn't remove) and even checked Regedit to be sure all traces of old version had been removed.
However, I continued to have the problem. So I decided maybe the problem is not in the program code, but in the topic files themselves. So I went back and tried to export again the topics I had successfully exported originally. This time they were truncated. So much for that theory.
Since I attempted to delete everything connected with the old installation, I am mystified. So where is this error hiding that it can carry over from one installation to a later one, despite deleting everything I could find connected with old version?
However, I continued to have the problem. So I decided maybe the problem is not in the program code, but in the topic files themselves. So I went back and tried to export again the topics I had successfully exported originally. This time they were truncated. So much for that theory.
Since I attempted to delete everything connected with the old installation, I am mystified. So where is this error hiding that it can carry over from one installation to a later one, despite deleting everything I could find connected with old version?