Unable to write or add notes to restored notebook

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godohnangka
Posts: 4
Joined: Tue Aug 28, 2018 12:11 pm

Unable to write or add notes to restored notebook

Post by godohnangka »

I have had to restore a notebook that lost all its data. However although I've got the data back I can't add to or paste images into existing notes. Nor can I add a new note.
Petko
MyInfo Support
Posts: 3252
Joined: Sun Jul 25, 2004 4:33 pm
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Post by Petko »

Do you still have this problem? Even after restarting MyInfo?
godohnangka
Posts: 4
Joined: Tue Aug 28, 2018 12:11 pm

Post by godohnangka »

After restarting MyInfo, yes the problem persisted. I eventually overcame it by using a backup made with other backup software.
Petko
MyInfo Support
Posts: 3252
Joined: Sun Jul 25, 2004 4:33 pm
Contact:

Post by Petko »

Can you send me the locked notebook at support@milenix.com, so I can test what caused this and how it can be prevented in the future?
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