MI 5.04 - random crash during startup

Legacy MyInfo versions topics and topics that are no longer relevant
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Crystal401
Posts: 126
Joined: Fri Jul 13, 2007 11:59 pm

MI 5.04 - random crash during startup

Post by Crystal401 »

Hi,

After I upgraded to 5.04, I have the following problem.

Approx 30% of the time when I startup, the program crashes after opening
about 4-5 topics out of 9 topics.
Sometimes its the 3-5th or the 7,8th topic.

In this case, I reboot the machine and open MI, and 90% of the time,
it works fine. If it crashes, I reboot again, and most of the times it works.

Anybody else experiencing this?
Petko, your help would be appreciated.
Petko
MyInfo Support
Posts: 3250
Joined: Sun Jul 25, 2004 4:33 pm
Contact:

Post by Petko »

We have fixed that problem. I will send you the newest release on your email!
Crystal401
Posts: 126
Joined: Fri Jul 13, 2007 11:59 pm

Post by Crystal401 »

Petko,

Thanks for the quick response.
It works!

Alex
Dr.J
Posts: 45
Joined: Fri Aug 24, 2007 3:11 am

Post by Dr.J »

Might this same fix prevent the crash I'm noticing sometimes when MyInfo auto-saves?
Crystal401
Posts: 126
Joined: Fri Jul 13, 2007 11:59 pm

Post by Crystal401 »

Dr J,

Yes, I had the same auto save problem, and now it seems to be fixed.

Cheers,
Petko
MyInfo Support
Posts: 3250
Joined: Sun Jul 25, 2004 4:33 pm
Contact:

Post by Petko »

James, we will release the new version with the fix in the next few days. Meanwhile I will send you the updated version on your email.
Crystal401
Posts: 126
Joined: Fri Jul 13, 2007 11:59 pm

Post by Crystal401 »

Petko,

I realized that I still get the same problem once in a while.
Fortunately, I only get it like 1 out of 20 times when I start or close MI 5.042.
(before: 1 out of 4/5 times).
However, it still seems to be there.

Thanks,
Petko
MyInfo Support
Posts: 3250
Joined: Sun Jul 25, 2004 4:33 pm
Contact:

Post by Petko »

Could you send a bug report when it happens, because it could be different, but related, problem.
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