Legacy MyInfo versions topics and topics that are no longer relevant
- Posts: 108
- Joined: Fri Jul 13, 2007 11:59 pm
I just installed the Pro version of 4.22 that you released today.
When I went to the help>about menu, I get
TRIAL VERSION message in red.
Would appreciate if you could clarify-
- Posts: 1
- Joined: Mon Feb 21, 2005 5:49 am
I, too, am having the same thing come up when I check in the Help | About screen. It says it's the trial version. I'm a registered user. From what I can tell, when I purchased the upgrade to version 4.0, I was just sent to a link to download a licensed upgrade -- I was not provided with a registration or serial number.
Any assistance would be greatly appreciated.
Note: I am also sending this message to tech support.
- MyInfo Support
- Posts: 2649
- Joined: Sun Jul 25, 2004 4:33 pm
We have accidentally placed the trial version instead of the registered version in MyInfo Pro packages. We will fix that immediately (and will send notification update to all MyInfo Pro users)!
- Posts: 1
- Joined: Wed Oct 23, 2019 10:02 pm
I am having the same issue with the standard version; I do not know where to locate the license key or how to enter it; all I have is the order number showing my paid standard version.