MyInfo 4.22 ver info - error?

Legacy MyInfo versions topics and topics that are no longer relevant
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Crystal401
Posts: 108
Joined: Fri Jul 13, 2007 11:59 pm

MyInfo 4.22 ver info - error?

Post by Crystal401 » Tue Jan 13, 2009 1:38 am

Petko,

I just installed the Pro version of 4.22 that you released today.
When I went to the help>about menu, I get
TRIAL VERSION message in red.

Would appreciate if you could clarify-
Thank you!

Alex

sokrne1
Posts: 1
Joined: Mon Feb 21, 2005 5:49 am

Post by sokrne1 » Tue Jan 13, 2009 5:00 am

I, too, am having the same thing come up when I check in the Help | About screen. It says it's the trial version. I'm a registered user. From what I can tell, when I purchased the upgrade to version 4.0, I was just sent to a link to download a licensed upgrade -- I was not provided with a registration or serial number.

Any assistance would be greatly appreciated.

Note: I am also sending this message to tech support.

Take care,
Kathy

Petko
MyInfo Support
Posts: 2649
Joined: Sun Jul 25, 2004 4:33 pm
Contact:

Post by Petko » Tue Jan 13, 2009 10:49 am

We have accidentally placed the trial version instead of the registered version in MyInfo Pro packages. We will fix that immediately (and will send notification update to all MyInfo Pro users)!

ecs3
Posts: 1
Joined: Wed Oct 23, 2019 10:02 pm

Post by ecs3 » Wed Oct 23, 2019 10:04 pm

I am having the same issue with the standard version; I do not know where to locate the license key or how to enter it; all I have is the order number showing my paid standard version.

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