Discuss MyInfo and get help here
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Jon
- Posts: 43
- Joined: Mon Feb 20, 2017 10:06 pm
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by Jon » Fri Nov 30, 2018 6:22 pm
Something may have happened between the last version of 3.36 and the new version of 3.37. What worked before (not perfectly because some of the formatting used on this website is rather complex) does not work at all. Images that used to be captured are no longer in 3.67. I have not updated Firefox, so I don't think that is the issue. Besides, other websites' images are captured.
An example:
https://www.nytimes.com/2018/11/30/us/p ... e=Homepage
Another, less complex page on the same website:
https://www.nytimes.com/2018/11/29/opin ... e=Homepage
This works well in other programs
Is this something I am doing wrong?
Thank you.
Jon
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Jon
- Posts: 43
- Joined: Mon Feb 20, 2017 10:06 pm
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by Jon » Sun Dec 02, 2018 4:05 pm
Thinking that the change could be also with the website, I downgraded MyInfo and experimented. It seems that this website has changed. But that gets MyInfo only partially off the hook. While I realize that nothing may have changed on MyInfo's side with respect to web capture, other programs (some not updated by their developers for some time) are able to capture the images MyInfo cannot.
Can this be addressed?
Thank you.
Jon
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Petko
- MyInfo Support
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Contact:
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by Petko » Mon Dec 03, 2018 11:53 pm
It seems that they disabled some security protocol that MyInfo uses to download the images. We will change they way MyInfo handles this, so it will work again in the next build (I am planning to release it along with a fix for the reminders in the other topic).
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Jon
- Posts: 43
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by Jon » Wed Dec 05, 2018 2:15 pm
Thank you.
Jon
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Petko
- MyInfo Support
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Contact:
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by Petko » Fri Dec 14, 2018 6:49 pm
Fixed in MyInfo 6.37 build 5344.
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Jon
- Posts: 43
- Joined: Mon Feb 20, 2017 10:06 pm
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by Jon » Tue Jan 01, 2019 11:37 pm
I will test more extensively, but the problem seems to be fixed.
Thank you,
Happy new year.
Jon